How UNI Data Transformed an Israeli Diamond Wholesaler’s Buying Strategy

Before joining UNI, sourcing diamonds was a labor-intensive and fragmented process. The wholesaler had to navigate multiple suppliers, each requiring separate logins and platforms. Every order meant hours spent manually searching for stones, verifying availability, and negotiating prices—often to find that the desired stones were unavailable.

Shipping costs added another layer of difficulty. Each supplier required a separate shipment, making international purchases from places like India significantly more expensive. The lack of consolidated orders meant they were paying multiple shipping fees, cutting into their margins and complicating logistics.

Moreover, the inability to track price changes in real time left them vulnerable to overpaying for stones or missing out on better deals. Custom orders, which required specific parameters, were particularly challenging. Finding the exact stones they needed could take weeks, delaying fulfillment and impacting customer satisfaction.

Previously, their primary strategy was to fly to India four times a year to bulk-buy stones in person. This was not only costly but also inefficient, as it left them unable to react quickly to changing market conditions between trips. They needed a platform that could provide comprehensive market insights and simplify the sourcing process, all in one place.